Ow. Ow. Ow.
Brandon finally got me the bandwidth graphs for one customer I knew was pushing more than their contract stated they could. They were paying $379/mo. for 8U and 800GB (which is about 3Mbit.)
Brandon sent me their graphs today. They are pushing 22Mbit. At our current prices with AboveNet, we’re losing almost $1000/month on this one customer alone.
Shit.
I quoted them $1589/mo. for the bandwidth they are pushing now, which is a far cry from what they were paying before. They’re going to be pretty pissed when they read that email. I just hope we don’t lose them as a customer. sigh.